Orders, Payment & Shipping
Ordering
Add the item to your shopping bag and then go to checkout (or click the checkout button)
During checkout, you will need to enter payment information and add shipping address.
You can also review your order before its final.
After you place an order, an order confirmation immediately appears in the same window.
The confirmation order number will be sent out to your email.
Shipping & Delivery Rates
Shipped Products
We aim to ship out your order as soon as possible after payment receipt. Orders placed on weekends and holidays will begin processing the following business day. Once processed, packages will be ship within 3-5 business days via a reputable shipping company.
We are currently offering a flat rate for shipping below RM 300 within Malaysia.
- Peninsular Malaysia – RM 8
- Sabah/Sarawak – RM 10
FREE Delivery on orders over RM 200 (Applicable only within Malaysia
International shipping is available. Please email us at elleandshayne@gmail.com for further enquiry on the delivery
Elle&Shayne cannot be held responsible for lost or stolen packages once we have tendered to the carrier
Payment Options
We accept payments through our online shop using all major credit cards, PayPal & Local Malaysian Bank Transfer. Order will only be processed after payment has cleared.
For Credit Card payment. Click on PayPal and proceed payment with your credit card. NO PayPal account is required.
Local Bank Transfer
Bank : Maybank Berhad
Name : Elle & Shayne Design Studio
Account No : 5648 9210 9127
Payment has to be made within 24 hours from your purchase order. Kindly email us your transaction receipt to elleandshayne@gmail.com and we will process your order.
Upon failure to do so within the stated duration, your purchase will be automatically cancelled.